Terms of service

Diffuze Terms of Service

Welcome to Diffuze. By using our website or purchasing our products, you agree to the following terms:

  1. Use of Our Services

    • You may use our website and purchase products for personal, non-commercial purposes only.

    • You agree not to misuse our platform, including providing false information or attempting unauthorized access.

  2. Purchases and Payments

    • All orders are subject to product availability.

    • Prices and promotions may change without prior notice.

    • Payment must be completed at the time of purchase.

  3. Delivery and Damaged Products

    • We take care to ensure your perfumes arrive safely.

    • Refunds apply only for products that are broken, leaking, or opened upon delivery.

    • The damage must be reported immediately while the delivery person is present.

    • To claim a refund, notify the delivery person and contact us on WhatsApp at +971562559259 with evidence of the damage. Refunds cannot be processed after the delivery is completed.

  4. Intellectual Property

    • All content, logos, and designs on our website are property of Diffuze and may not be copied or used without permission.

  5. Limitation of Liability

    • Diffuze is not responsible for issues arising from improper use, delivery delays, or circumstances beyond our control.

  6. Privacy

    • We handle your personal information according to our Privacy Policy.

  7. Dispute Resolution

    • Any disputes will be governed by the laws of the United Arab Emirates.

By purchasing from Diffuze or using our website, you agree to these terms.